All flights include hotel pickup and drop-off, the balloon flight, a traditional Moroccan breakfast, insurance, and a flight certificate. Private and Royal flights include additional premium services.

Safety comes first. If weather conditions are not suitable, the flight will be postponed to the next available morning or fully refunded — no cancellation fees will apply on our side.

Children over 6 years old can usually fly when accompanied by an adult. Pregnant women and people with serious heart or mobility conditions should consult us before booking, as standing during the flight is required.

Wear comfortable, closed-toe shoes and layered clothing, as mornings in Marrakech can be cool before sunrise. We recommend bringing a camera and sunglasses for the flight.

Yes. Our Private VIP flight is designed for couples, families, or small groups who want their own basket. For larger groups or corporate events, contact us directly to arrange a custom package.

You can book directly through our website or by contacting us by phone or WhatsApp. A deposit secures your reservation, with the balance payable on the day of the flight.